Frequently Asked Questions
Not Seeing An Answer to your question?
We would be happy to help.
What Countries do you ship to?
We currently only ship to the United States, Canada, and Mexico. Return to our website as we’re currently seeking to expand to Europe.
When will my order arrive?
Most US orders will arrive within 3-5 business days.
Note: Pre-order items will not ship until they are available. Please read the latest Kickstarter update for the related project to see the current delivery estimate.
When will I receive my tracking information?
You should receive a tracking email within 1 business day after placing your order. Please look in your spam for an email from darryl@splatteredink.com.
Do you offer replacement parts?
Yes – we offer free replacements for all Splattered Ink products.
Please email service@splatteredink.com and provide a) your full mailing address + phone number, b) a description of what parts are missing/broken and list the product name, and c) upload a picture of damaged parts for our records.
Do you offer refunds?
Yes, although there are situations where a refund is not possible. Please see our Refund Policy for details.
“Received in NH, USA. WELL WORTH THE WAIT! These things are FIRE!!! Wishing I bought three more sets of each! Well done! Congratulations! Color me highly impressed, happy, thrilled. Superb addition to my RPG collection.””
Darin H. Kickstarter Backer
“It was great (playing a session of A Time Traveler’s Guide to Dinosaur Hunting at Gen Con). The dinosaur lineage species/races are awesome.”
Jon M. Kickstarter Backer
“So glad to still have gotten in on this. I was behind on one of my podcasts (Ghostfire Podcasts), and saw your sponsorship from there. Headed straight here mid-podcast. 🙂 [TTGtDH]”
Michael Kickstarter Backer
“Congratulations! This is a great project, and I'm happy to be a backer. I'm looking forward to running some dino-themed campaigns in the future.”
Zach W. Kickstarter Backer