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By Blackwell Thomas, The Southern
 
Wednesday, October 22, 2008 11:28 PM CDT
 

Alan Kuczynski, president of FWS Solid Suface Specialist Inc., of Carbondale, talks with Splattered Ink operations manager and co-owner Kelly Eileen Jones during a marketing fair sponsored by Carbondale Main Street on Wednesday at the Carbondale Civic Center. (STEVE JAHNKE / THE SOUTHERN)

CARBONDALE - For those gathered inside the Carbondale Civic Center on Wednesday, the message to small businesses was clear: The economy may be sputtering but, when it comes to promoting your business, now is not the time to let off the gas.

Scores of people attended the first Regional Marketing Fair, which featured about 20 local companies gathered to share information about advertising opportunities and other creative ways to market.

Booths, displays and tents lined the inside of the Civic Center representing marketing companies like Arthur Agency and 1187 Creative as well as media outlets like WSIL, KFVS and The Southern Illinoisan.

The event was sponsored by Carbondale Main Street and the Carbondale Chamber of Commerce. As attendees bustled by her, Main Street Director Meghan Cole said now is the time for just such an event.

"We saw a need for businesses to be more informed about marketing throughout the region," she said. "Together with the Chamber, this is an opportunity to get out the word."

The 'word,' Cole said, is a reminder that marketing is particularly important during tough economic times.

"Cutting your marketing during a recession is like throwing in the towel," she said. "If you are not putting yourselves out there you are going to lose business."

Under the Silkworm Inc. tent, employees were handing out gift packs and getting feedback on the company's updated logo, which features a rather happy looking worm.

Sam Bell is a marketing coordinator for Silkworm, which provides graphic design and apparel services.

Bell agreed with Cole's sentiment and said the timing is right for promotional companies like Silkworm to raise their profile.

"We know the economy is bad right now," she said. "But we want people to know what we can do to make them extend out into the community."

A few feet away, Splattered Ink, a graphic design and Web development company displayed samples of the company's work including an array of print materials.

But there weren't just promotional and media companies represented at the fair.

At the Red Cross table, visitors were reminded of an upcoming blood drive.

Across the room, Guido and Audrey Bernstein had a booth where they were informing people about GoChi, a health drink that hails from the Himalayas.

Cole said when the idea for the fair was hatched she hoped it would attract at least 15 companies. Twenty signed up.

Thanks to the strong response, Cole said she expects to host the event next year.

blackwell.thomas@thesouthern.com

351-5823
In the News!
Friday, 05 December 2008

Extra Ink is a free marketing and graphic design newsletter. Our goal is to provide interesting and useful information to any business.

Marketing Moment for July

by Karli Feldhake

Television, Postcards, Internet – Oh My! It seems like everywhere you turn, companies are trying to entice you with a message about their product or service. And it’s true; many companies do this to survive in the increasingly competitive market we live in today. Is a broad reach marketing campaign the best fit for everyone? Not by a long shot! Most small businesses don’t have the time or resources it takes to try and reach every person out there. That’s why knowing who your customer is and how to reach them is so important.

The first step is figuring out who will be using your product or service. Many organizations consider the entire general public as their audience. Indeed it may seem logical that you would want everyone and their brother banging on your doors, but really that just doesn’t make sense. The general public is way too large of an audience for most businesses to realistically attempt reaching, so that’s why you need to refine your efforts to a target audience. A target audience can be people of a certain age group, gender, marital status or income level. Some questions to ask yourself when trying to understand your specific target audience include:

  • What is the age range of the customer who wants my product or service?
  • Which gender would be more interested in this product or service?
  • What is the income level of my potential customers?
  • What level of education do they have?
  • What is their marital or family status?
  • Is this a product or service they need or a luxury item?
  • How will they use this product or service?
  • What will draw them to this product or service? (Easy availability? Low price? Personalized attention? Special features?)
  • Which, if any, special features are most appealing?
  • What do they like or dislike about the product or service in general?
  • Is this an impulse buy or something they are saving up for?
  • What is the common method of payment for this product or service? (Cash? Credit Cards? Installment Plans?)
  • Where do they gather their decision-making information? (The Internet? Newspapers? Magazines? Books? Television?)

It’s not enough to just identify your target audience; you must get to know them. What do they do? What’s important to them? How are they going to learn about your business? Let’s think about it for a second, if you have determined that the majority of the customers for your product are young men would you want to solely advertise in the local newspaper? While newspapers can be an effective advertising tool, you probably wouldn’t be moving much of your product. According to the Newspaper Association of America, less than 10% of newspaper readers are men aged 18 -24. Add in the fact that only about 50% of the population reads a newspaper and you have an audience doesn’t even know you exist. Some sites that might assist you in learning more about your target audience include www.gallup.com, www.people-press.org and www.publicagenda.org.
Once you are familiar with your target audience you’ll have a much better understanding on the best ways to reach them. Maybe it is through a television commercial, postcard or via the internet – let your target audience lead you in the right direction! If you need help determining your target audience or if you’re ready to start reaching them, Splattered Ink is here to assist you and your business.

Karli Feldhake is the Sales and Marketing Director for Splattered Ink.

 

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