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Next week will be a big week for us! Not only do we have to put the finishing touches on our new office so we can move in, but we also have to get ready for our open house. Some of you may be getting a postcard.

Visit us at our "Sneak Peak" Open House

Saturday, September 13, following the Applefest Grand Parade, about 2pm and continuing until 5pm.

  • Join us for light refreshments
  • See the renovation progress on this historic Murphyboro Building
  • Visit our new office space

In order to properly celebrate our new home-to-come in the Splattered Ink Professional Building, we've also developed a new home on the web. Please visit the new www.SplatteredInk.com and let us know what you think!

 

 

In the News!
Thursday, 11 March 2010

Extra Ink is a free marketing and graphic design newsletter. Our goal is to provide interesting and useful information to any business.
Gain Customer Confidence
Customer indecisiveness, skepticism, indifference, or confusion are among the top sales killers in the business world. It's up to you to project an image of experience, quality, dependability, excellent customer service, and/or added value to your prospective customers in order to win their confidence.
 
Here are some easy tips to help build customer confidence:
 
  1. Let people know who you are. This might be conveyed through an identifiable logo or an “About Us” section on your web site. Join a chamber or networking group and get to know those in the business community.
  2. Courtesy. Be friendly, helpful, polite, courteous, and flexible. These attitudes and behaviors are not just nice, but they are indeed expected.
  3. Use testimonials. Show potential customers that other clients just like them also believe you have the best quality, longevity, security, price and ease of use that there is to offer.
  4. Be honest. Perhaps the most important of all. Reputation, good or bad, tends to spread quickly.
If you haven't clearly communicated the advantages and solid reasons for them to do business with you, then they'll be hesitant to commit and the sale will go to your competitor.
 

What do our clients say?

"For the past few years I knew that I really needed to improve our store's website. We had been using the same one for too long and . . .

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